At Lovedownjacket (referred to as “Lovedownjacket,” “our,” “we,” or “us”), we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how it is used, shared, and protected. By accessing our website (www.lovedownjacket.com) or using our services, you agree to the practices described herein.
Your Consent
By using our website or services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our website and services.
Information We Collect
- Information You Provide
- Personal details you share when contacting us, subscribing to newsletters, creating accounts, or requesting support (e.g., name, email, phone number).
- Payment information, such as billing details and card data, provided when making purchases.
- Automatically Collected Information
- Device and browser data, including IP address, operating system, and browser type.
- Geographic location via GeoIP technology or, with consent, GPS data from mobile devices.
- Information From Cookies and Similar Technologies
- We use cookies to enhance your experience, track website performance, and tailor content. You can manage cookie preferences in your browser settings. For details, see our Cookie Policy.
- Third-Party Information
- Data from partners, such as marketing agencies or payment processors, that help us improve our services and reach.
How We Use Your Information
We process your personal data to:
- Fulfill orders and respond to your inquiries.
- Improve our website, products, and services.
- Send updates about your account, orders, and special offers (with your opt-in).
- Administer surveys, promotional activities, and customer support.
- Analyze customer trends for business insights.
- Comply with legal obligations and ensure security.
If you provide consent, we may share your data with business partners for marketing purposes.
Sharing and Disclosure
Your information will only be shared:
- With trusted vendors providing essential services (e.g., payment processing, shipping, marketing). These vendors adhere to strict confidentiality and data protection standards.
- During legal proceedings or when required by law to safeguard our rights or those of others.
- As part of business changes, such as mergers or acquisitions, subject to applicable laws.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described here or as required by law (e.g., tax and regulatory compliance).
Security
We use advanced security measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is entirely secure. Please safeguard your passwords and account details to minimize risks.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their data. If you believe a child under 13 has provided personal information, contact us, and we will delete it promptly.
Your Choices
- Opt-out: You can unsubscribe from marketing communications via the link provided in our emails.
- Cookie Management: Adjust browser settings to limit cookies.
- Data Access: Contact us to access or delete your personal data.
Policy Updates
We may revise this policy periodically. Any changes will be posted on this page, and significant updates will be communicated directly to users where applicable. Please review the policy regularly.
At Lovedownjacket, we are committed to transparency and the responsible handling of your data.